Privacy
Privacy Notice
How ERAITOK handles information submitted through this website.
Last updated: 23 August 2026
Who we are
This website is operated by SHENZHEN ERAITOK TECHNOLOGY CO., LTD. (ERAITOK). Our registered address is 7240 Longgang Boulevard, Yuanshan Subdistrict, Longgang District, Shenzhen, Guangdong, China.
Information we collect
When you submit an enquiry, we collect the information you provide, including your contact name, company name, email address, selected product model, required quantity, and application or project details.
How we use the information
We use this information to respond to your enquiry, provide product or quotation information, discuss project and OEM requirements, maintain relevant business records, and protect the website and enquiry service from misuse.
Service providers and overseas processing
We use website-hosting and email-delivery service providers to operate this website and deliver enquiries. Your information may therefore be transferred to and processed in China and in other jurisdictions where these service providers operate. We do not sell personal information.
Retention and security
We retain enquiry information only for as long as reasonably necessary to respond, maintain appropriate business records, resolve disputes, and meet applicable legal obligations. We use reasonable technical and organisational safeguards, but no internet transmission or storage method can be guaranteed to be completely secure.
Your choices and contact
You may ask about the information we hold about you, request a correction, or request deletion where applicable. For privacy questions or requests, email zhou.shengjin@eraitok.com.
Changes to this notice
We may update this notice when our information-handling practices or legal obligations change. The latest version will be published on this page with its updated date.